Acceptable use policy
This is part of our terms of service. It applies to you, your team, and any client you give a seat to.
1. Be honest with the people you sell to
Webinars sell. That's fine, but not by misleading people. Don't use Authority to:
- show a false number of people watching, or pass off made-up chat, comments or questions as real people;
- run a countdown, closing time or "only X spots left" that isn't true, or that resets for each viewer;
- play a recording as "live" in a way that makes people believe something false that matters to their decision to buy, such as a live-only price that isn't;
- use fake reviews or testimonials, or make claims about income, results or health you can't back up.
Laws such as the UK's Digital Markets, Competition and Consumers Act 2024, the EU's unfair commercial practices rules and the US FTC Act treat these as unlawful. Some Authority settings, like made-up chat, offer countdowns and spots left, can be used honestly or dishonestly. How you use them is your responsibility.
2. Email and texts
- Only email or text people who signed up or otherwise agreed to hear from you, and follow the law where they are (for example the UK's PECR, the EU's ePrivacy rules, the US CAN-SPAM Act and, for texts, the TCPA).
- Don't upload bought or scraped lists. Include a way to unsubscribe in marketing emails, and honour it.
- If your emails get a lot of complaints or bounces, we may pause your sending to protect everyone else's.
3. Recording people
Tell people before they appear on camera or speak in a recorded webinar, and get their agreement where the law needs it. Don't record anyone in secret.
4. Content that isn't allowed
- Anything illegal, or that helps someone break the law.
- Material you don't have the rights to, including music, video and other people's courses.
- Hate, harassment, threats, or content that sexualises anyone under 18.
- Sexually explicit material.
- Scams, pyramid schemes, or "get rich quick" offers.
- Malware, phishing, or pages pretending to be someone else.
5. Data
Don't collect sensitive data (such as health, religion or sexuality) on sign-up forms unless you have a lawful reason and tell people why. Don't collect card numbers or passwords in sign-up questions or chat.
6. The service itself
- Don't try to get into anyone else's account or seat, or test our security without written permission. If you find a security problem, tell us at support@useauthority.live.
- Don't load-test Authority, flood it, or use bots to fake sign-ups or viewers.
- Don't get around your plan's limits, or resell Authority except by giving seats to your own clients on a plan that includes them.
- Use the API and the AI connector only with your own keys, for your own account.
7. What we do if this is broken
We may remove content, pause sending, suspend a seat or the whole account, or close it, depending on how serious it is. Where we reasonably can, we'll tell you first and give you a chance to fix it. To report something on Authority, email support@useauthority.live.